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In October 2017, Ingram Micro, Amazon, and Samsung announced an initiative to bring Device as a Service (DaaS) to the masses. This significant event paves a clear path for organizations…

Are you familiar with an old mantra about real estate that goes, “Location, location, location!” As if a care provider’s job wasn’t hard enough already, along comes a patient that…

Over the past couple of years, I’ve worked with a number of K­–12 and higher education teachers and IT directors on their technology projects. Time and again, we’ve seemed to…

Connection would like to dedicate this post to its servicemembers for their outstanding commitment to our country. Below, you’ll find the stories of a few of our veteran employees. I…

It’s 3:00 a.m. and your phone rings. Still half-asleep, you fumble for your phone and manage to answer. What comes next are three words that no IT administrator wants to…